Contract
R5826

Humana · 2027 Star Ratings

HUMANA INSURANCE COMPANY · Regional CCP

Parent: Humana Inc.

Summary ratings

Overall
4.0
2026: 3.5+0.5
Part C · health plan
3.5
2026: 3.5±0
Part D · drug plan
4.0
2026: 3.5+0.5

2027 footprint

Members, Sep 2026
3,978
2027 plans
3
Open to all ($0 premium)
3 (1)
Counties
67
Special needs plans
None
Drug coverage
Yes
FL

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines2.02.0±0
HD2Managing Chronic (Long Term) Conditions3.03.0±0
HD3Member Experience with Health PlanNot enough data available4.0—
HD4Member Complaints and Changes in the Health Plan's Performance4.04.0±0
HD5Health Plan Customer Service5.05.0±0
DD1Drug Plan Customer Service5.05.0±0
DD2Member Complaints and Changes in the Drug Plan's Performance4.04.0±0
DD3Member Experience with the Drug PlanNot enough data available3.0—
DD4Drug Safety and Accuracy of Drug Pricing3.03.0±0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening62%1.0−1
C02Colorectal Cancer Screening69%3.0new spec
C03Annual Flu Vaccine58%2.0±0
C04Improving or Maintaining Physical HealthNot enough data available—
C05Improving or Maintaining Mental HealthNot enough data available—
C06Monitoring Physical Activity51%3.0+1
C07Special Needs Plan (SNP) Care ManagementPlan not required to report measure—
C08Care for Older Adults – Medication ReviewPlan not required to report measure—
C09Care for Older Adults - Functional Status AssessmentPlan not required to report measure—
C10Osteoporosis Management in Women who had a FractureNot enough data available—
C11Diabetes Care – Eye Exam63%2.0±0
C12Diabetes Care – Blood Sugar Controlled90%4.0+1
C13Kidney Health Evaluation for Patients with Diabetes68%3.0±0
C14Controlling High Blood Pressure77%2.0−1
C15Reducing the Risk of Falling69%4.0+1
C16Improving Bladder ControlNot enough data available—
C17Plan All-Cause Readmissions10%4.0+1
C18Statin Therapy for Patients with Cardiovascular Disease86%3.0+1
C19Transitions of Care64%3.0±0
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions68%3.0±0
C21Getting Needed Care823.0−2
C22Getting Appointments and Care QuicklyNot enough data available—
C23Customer ServiceNot enough data available—
C24Rating of Health Care QualityNot enough data available—
C25Rating of Health Plan842.0±0
C26Care CoordinationNot enough data available—
C27Complaints about the Health Plan0.24.0−1
C28Members Choosing to Leave the Plan15%4.0+1
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic5.0+1
C30Plan Makes Timely Decisions about Appeals100%5.0±0
C31Reviewing Appeals Decisions99%4.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0
D02Complaints about the Drug Plan0.24.0−1
D03Members Choosing to Leave the Plan15%4.0+1
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic5.0+1
D05Rating of Drug Plan853.0±0
D06Getting Needed Prescription DrugsNot enough data available—
D07MPF Price Accuracy901.0±0
D08Medication Adherence for Diabetes Medications90%3.0±0
D09Medication Adherence for Hypertension (RAS antagonists)90%4.0+1
D10Medication Adherence for Cholesterol (Statins)90%4.0+1
D11Statin Use in Persons with Diabetes (SUPD)84%2.0−1
D12Concurrent Use of Opioids and Benzodiazepines (COB)16%3.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)4%5.0—

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