Introducing TapQuality MarketingOS

Put your marketing on autopilot

One platform for Medicare agencies to buy calls from partners in real time, run their own campaigns, and let voice agents qualify and follow up. Every click, call, sale and policy lands on one record, so your bids follow sales, not rings.

An agency-owned Medicare brand runs its sites, calls and follow-up on TapQuality today. Works with EnrollHere sales floors.

MarketingOS

Everything a Medicare agency needs, around one engine

The analytics to measure your funnel, plan and demographic data in every step, frontier voice agents, and the most advanced RTB platform at the core.

End-to-end analytics

Measure your funnel from end to end

Follow every caller from the ad click to the call, the sale and the policy that stuck. Every unbilled call carries its reason, and sales go back to your ad platforms.

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The core

The most advanced RTB platform, on your telephony or ours

Partners ping. The AI-native engine checks each caller against your blocklists and your open seats, then bids for you in a blind first-price auction. You pay only for calls that pass your billable time, never twice for a caller from the same source within 30 days.

  • < 200 ms platform time per ping
  • 30-day duplicate window per source
  • Live floor check before every bid
See how bidding works
Plan and demographic data

Built into every step

CMS plan performance, star ratings and enrollment, with Census demographics by county and ZIP, shape where you bid, how callers are screened and how you read results.

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Frontier voice agents

Qualify customers, and give them a real Medicare experience

Voice agents answer knowing what the caller typed, confirm eligibility, check their county and hand qualified callers to your licensed agents. They screen; they don’t sell, and they never see the caller’s phone number. Follow-up calls keep customers on the books.

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AI optimizer

Your copilot, or your autopilot

Q watches every campaign around the clock and explains what moved. As a copilot it drafts bid and budget changes for you to approve. On autopilot it makes them itself, within the rules you set.

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Fast, cheap, powerful, and easy to use.

Fast
Under 200 ms of platform time per ping. Campaign edits reach the bidder within 30 seconds.
Cheap
1% of what you spend on billable calls. Numbers and minutes at carrier list rates.
Powerful
CMS plan and Census data, 40+ ways to rank counties, and checks on every ping before you bid.
Easy to use
Ask Q in plain English. We set it up with you, and every change can be rolled back.

Inside the app

Campaigns, pings and Q in one place.

Set bids and budgets, watch each ping get checked, and approve the changes Q drafts. Switch tabs to look around.

142
+8%
Calls/hr
67%
-2%
Win Rate
$18.40
+$1.20
Avg Bid
$2,613
+$180
Spend/hr
12.4%
— flat
Conv Rate
$42.10
-12%
CPA
All Campaigns5
CampaignStatusCPA
Medicare AEP — FL
New to Medicare, form completed, FL
Active$42.10
Medicare AEP — TX
Dual-eligible (D-SNP), TX metros
Active$38.50
Turning 65 — AZ
Turning 65, county set from CMS plan data
Active$44.80
Medicare AEP — GA
Atlanta metro ZIPs, weekday floor hours
Active$49.60
Medicare AEP — OH voice test
Form callers, voice agent screens first
Learning$41.20

ILLUSTRATIVE DATA — NOT CUSTOMER RESULTS

Before every bid

Junk calls get stopped at the ping, not found on the invoice

30 daysDuplicate window per source. A repeat caller is not billed twice.
24 hoursReping check. Flags a caller sent by more than one partner in 24 hours.
Per queueLive floor check on EnrollHere. No open agent, no bid.
90 sDefault billable time. You set your own on each campaign.

System Architecture

How a call moves through TapQuality

Seven steps from a partner's ping to a sale that shapes your next bid. Each call shows which step it reached, and why it did or didn't bill.

Follow one call from click to sale
01
Ping

Partner sends caller details

02
Checks

Blocklist, open seat, reping flag

03
Auction

Blind first-price; winner gets a number

04
Screen

Optional voice AI questions

05
Transfer

To your queue or phone line

06
Bill

Only past your billable time

07
Outcome

Sale feeds your next bid

< 200 ms
Platform time per ping
plus any outside lookups
5 min
Bid stays valid
for the call to start
≤ 30 s
Campaign edits live
in the bidder

Campaigns

Set it up the way
your floor works

Pick a bid strategy. Target by state, county, ZIP or a county set built from CMS plan data. Match your hours in 15-minute blocks, and choose whether a voice agent screens callers first. Every edit lands in a change log you can roll back.

Build your agent

Bid strategy

Enhanced CPCTarget CPAA/B draftBoost +10%

Geo

StateCountyZIPMarket segment

Schedule

Company hours15-min blocksFloor onlineWeekdays

Screening

No screeningVoice AIForm contextWeighted A/B

Three ways agencies use it

An agency-owned Medicare brand runs all three on TapQuality today: its sites and funnels, its calls, and its follow-up.

Buy calls from partners

Partners ping, and the engine checks each caller and bids for you in real time. Bid against your live EnrollHere floor and pay only for calls that pass your billable time.

Run your own marketing

Put our tracking numbers on your own sites and funnels. Each visitor’s click and answers ride with the call, and the sale goes back to your ad platforms.

Qualify and follow up

Voice AI screens every caller before the transfer and calls customers back for retention and win-back, so fewer policies slip away.

See it with your own calls

TapQuality imports call exports from Ringba, Convoso and Phonexa, so you can look at your own history, not a demo account.

1% of what you spend on billable calls. Numbers and minutes at carrier list rates.