Contract
H8010

Clover Health · 2027 Star Ratings

CLOVER HMO OF NEW JERSEY INC. · Local CCP

Parent: Clover Health Holdings, Inc.

Summary ratings

Overall
4.5
2026: 4.5±0
Part C · health plan
4.5
2026: 4.5±0
Part D · drug plan
4.0
2026: 3.0+1.0

2027 footprint

Members, Sep 2026
3,816
2027 plans
2
Open to all ($0 premium)
2 (1)
Counties
7
Special needs plans
None
Drug coverage
Yes
NJ

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines4.04.0±0
HD2Managing Chronic (Long Term) Conditions5.05.0±0
HD3Member Experience with Health Plan4.03.0+1.0
HD4Member Complaints and Changes in the Health Plan's Performance4.04.0±0
HD5Health Plan Customer Service5.04.0+1.0
DD1Drug Plan Customer Service4.03.0+1.0
DD2Member Complaints and Changes in the Drug Plan's Performance4.04.0±0
DD3Member Experience with the Drug PlanNot enough data availableNot enough data available—
DD4Drug Safety and Accuracy of Drug Pricing4.03.0+1.0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening79%4.0−1
C02Colorectal Cancer Screening83%5.0new spec
C03Annual Flu Vaccine69%4.0+2
C04Improving or Maintaining Physical Health72%3.0—
C05Improving or Maintaining Mental Health85%4.0—
C06Monitoring Physical Activity58%4.0±0
C07Special Needs Plan (SNP) Care ManagementPlan not required to report measure—
C08Care for Older Adults – Medication ReviewPlan not required to report measure—
C09Care for Older Adults - Functional Status AssessmentPlan not required to report measure—
C10Osteoporosis Management in Women who had a FractureNot enough data available—
C11Diabetes Care – Eye Exam90%5.0±0
C12Diabetes Care – Blood Sugar Controlled92%5.0±0
C13Kidney Health Evaluation for Patients with Diabetes78%4.0±0
C14Controlling High Blood Pressure88%4.0−1
C15Reducing the Risk of Falling65%4.0+1
C16Improving Bladder ControlNot enough data available—
C17Plan All-Cause Readmissions6%5.0+1
C18Statin Therapy for Patients with Cardiovascular Disease95%5.0±0
C19Transitions of Care83%5.0±0
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions77%4.0−1
C21Getting Needed Care854.0+1
C22Getting Appointments and Care QuicklyNot enough data available—
C23Customer Service914.0+1
C24Rating of Health Care Quality873.0±0
C25Rating of Health Plan884.0±0
C26Care CoordinationNot enough data available—
C27Complaints about the Health Plan0.184.0+1
C28Members Choosing to Leave the Plan17%4.0±0
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic4.0−1
C30Plan Makes Timely Decisions about Appeals100%5.0±0
C31Reviewing Appeals Decisions100%5.0+2
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0+2

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability98%4.0+1
D02Complaints about the Drug Plan0.184.0+1
D03Members Choosing to Leave the Plan17%4.0±0
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic5.0±0
D05Rating of Drug Plan874.0±0
D06Getting Needed Prescription DrugsNot enough data available—
D07MPF Price Accuracy994.0−1
D08Medication Adherence for Diabetes Medications87%2.0+1
D09Medication Adherence for Hypertension (RAS antagonists)91%4.0+2
D10Medication Adherence for Cholesterol (Statins)90%4.0+3
D11Statin Use in Persons with Diabetes (SUPD)92%4.0±0
D12Concurrent Use of Opioids and Benzodiazepines (COB)12%4.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)8%3.0—

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