Contract
H5141

Clover Health · 2027 Star Ratings

CLOVER INSURANCE COMPANY · Local CCP

Parent: Clover Health Holdings, Inc.

5-star high performerMembers can switch into this contract's plans once with the 5-star Special Enrollment Period, December 8, 2026 through November 30, 2027.

Summary ratings

Overall
5.0
2026: 4.5+0.5
Part C · health plan
4.0
2026: 3.5+0.5
Part D · drug plan
5.0
2026: 3.0+2.0

2027 footprint

Members, Sep 2026
153K
2027 plans
14
Open to all ($0 premium)
14 (11)
Counties
203
Special needs plans
None
Drug coverage
Yes
GANJPASCTX

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines4.04.0±0
HD2Managing Chronic (Long Term) Conditions4.04.0±0
HD3Member Experience with Health Plan3.03.0±0
HD4Member Complaints and Changes in the Health Plan's Performance4.04.0±0
HD5Health Plan Customer Service5.03.0+2.0
DD1Drug Plan Customer Service4.03.0+1.0
DD2Member Complaints and Changes in the Drug Plan's Performance5.04.0+1.0
DD3Member Experience with the Drug PlanNot enough data available3.0—
DD4Drug Safety and Accuracy of Drug Pricing4.03.0+1.0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening81%4.0−1
C02Colorectal Cancer Screening83%5.0new spec
C03Annual Flu Vaccine66%3.0±0
C04Improving or Maintaining Physical Health75%5.0+2
C05Improving or Maintaining Mental Health78%1.0−2
C06Monitoring Physical Activity57%4.0±0
C07Special Needs Plan (SNP) Care ManagementPlan not required to report measure—
C08Care for Older Adults – Medication ReviewPlan not required to report measure—
C09Care for Older Adults - Functional Status AssessmentPlan not required to report measure—
C10Osteoporosis Management in Women who had a Fracture72%5.0±0
C11Diabetes Care – Eye Exam88%5.0±0
C12Diabetes Care – Blood Sugar Controlled93%5.0±0
C13Kidney Health Evaluation for Patients with Diabetes78%4.0±0
C14Controlling High Blood Pressure90%5.0±0
C15Reducing the Risk of Falling59%3.0±0
C16Improving Bladder Control44%3.0+1
C17Plan All-Cause Readmissions8%5.0+1
C18Statin Therapy for Patients with Cardiovascular Disease95%5.0±0
C19Transitions of Care83%5.0±0
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions76%4.0±0
C21Getting Needed Care792.0±0
C22Getting Appointments and Care QuicklyNot enough data available—
C23Customer Service882.0+1
C24Rating of Health Care Quality874.0+1
C25Rating of Health Plan863.0−1
C26Care CoordinationNot enough data available—
C27Complaints about the Health Plan0.254.0±0
C28Members Choosing to Leave the Plan8%5.0+1
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic3.0−1
C30Plan Makes Timely Decisions about Appeals100%5.0+1
C31Reviewing Appeals Decisions98%4.0+2
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0+2

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability98%4.0+1
D02Complaints about the Drug Plan0.254.0±0
D03Members Choosing to Leave the Plan8%5.0+1
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic5.0+1
D05Rating of Drug Plan863.0±0
D06Getting Needed Prescription DrugsNot enough data available—
D07MPF Price Accuracy994.0−1
D08Medication Adherence for Diabetes Medications94%5.0+3
D09Medication Adherence for Hypertension (RAS antagonists)94%5.0+3
D10Medication Adherence for Cholesterol (Statins)93%5.0+4
D11Statin Use in Persons with Diabetes (SUPD)89%3.0±0
D12Concurrent Use of Opioids and Benzodiazepines (COB)14%3.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)7%4.0—

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