Contract
H7849

HealthSpring · 2027 Star Ratings

HEALTHSPRING LIFE & HEALTH INSURANCE COMPANY, INC. · Local CCP

Parent: Health Care Service Corporation

Summary ratings

Overall
3.0
2026: 3.0±0
Part C · health plan
3.0
2026: 3.0±0
Part D · drug plan
2.5
2026: 3.0−0.5

2027 footprint

Members, Sep 2026
28K
2027 plans
28
Open to all ($0 premium)
28 (14)
Counties
402
Special needs plans
None
Drug coverage
Yes
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Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines4.03.0+1.0
HD2Managing Chronic (Long Term) Conditions2.02.0±0
HD3Member Experience with Health Plan2.03.0−1.0
HD4Member Complaints and Changes in the Health Plan's Performance3.03.0±0
HD5Health Plan Customer Service4.04.0±0
DD1Drug Plan Customer Service5.05.0±0
DD2Member Complaints and Changes in the Drug Plan's Performance3.03.0±0
DD3Member Experience with the Drug PlanNot enough data available3.0—
DD4Drug Safety and Accuracy of Drug Pricing3.03.0±0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening72%3.0±0
C02Colorectal Cancer Screening68%3.0new spec
C03Annual Flu Vaccine61%3.0±0
C04Improving or Maintaining Physical Health78%5.0—
C05Improving or Maintaining Mental Health86%4.0—
C06Monitoring Physical Activity51%3.0±0
C07Special Needs Plan (SNP) Care ManagementPlan not required to report measure—
C08Care for Older Adults – Medication ReviewPlan not required to report measure—
C09Care for Older Adults - Functional Status AssessmentPlan not required to report measure—
C10Osteoporosis Management in Women who had a Fracture41%2.0±0
C11Diabetes Care – Eye Exam72%3.0±0
C12Diabetes Care – Blood Sugar Controlled84%3.0±0
C13Kidney Health Evaluation for Patients with Diabetes67%3.0±0
C14Controlling High Blood Pressure71%1.0−1
C15Reducing the Risk of Falling52%2.0+1
C16Improving Bladder Control38%2.0±0
C17Plan All-Cause Readmissions10%4.0+1
C18Statin Therapy for Patients with Cardiovascular Disease84%2.0±0
C19Transitions of Care56%3.0+1
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions56%2.0±0
C21Getting Needed Care823.0−1
C22Getting Appointments and Care QuicklyNot enough data available—
C23Customer Service882.0±0
C24Rating of Health Care Quality852.0−2
C25Rating of Health Plan801.0±0
C26Care Coordination884.0+1
C27Complaints about the Health Plan0.473.0±0
C28Members Choosing to Leave the Plan8%5.0+2
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic2.0−1
C30Plan Makes Timely Decisions about Appeals95%3.0−1
C31Reviewing Appeals Decisions98%4.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0+1

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0
D02Complaints about the Drug Plan0.473.0±0
D03Members Choosing to Leave the Plan8%5.0+2
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic2.0−1
D05Rating of Drug Plan842.0−1
D06Getting Needed Prescription DrugsNot enough data available—
D07MPF Price Accuracy1005.0±0
D08Medication Adherence for Diabetes Medications86%2.0±0
D09Medication Adherence for Hypertension (RAS antagonists)87%2.0−1
D10Medication Adherence for Cholesterol (Statins)85%2.0±0
D11Statin Use in Persons with Diabetes (SUPD)86%2.0−1
D12Concurrent Use of Opioids and Benzodiazepines (COB)13%3.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)6%4.0—

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