Contract
H0439

HealthSpring · 2027 Star Ratings

HEALTHSPRING LIFE & HEALTH INSURANCE COMPANY, INC. · Local CCP · offers special needs plans

Parent: Health Care Service Corporation

Summary ratings

Overall
3.0
2026: 3.5−0.5
Part C · health plan
3.0
2026: 3.5−0.5
Part D · drug plan
3.0
2026: 3.5−0.5

2027 footprint

Members, Sep 2026
31K
2027 plans
18
Open to all ($0 premium)
14 (13)
Counties
49
Special needs plans
Dual-Eligible
Drug coverage
Yes
GAMO

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines4.04.0±0
HD2Managing Chronic (Long Term) Conditions3.03.0±0
HD3Member Experience with Health Plan3.04.0−1.0
HD4Member Complaints and Changes in the Health Plan's Performance2.03.0−1.0
HD5Health Plan Customer Service3.04.0−1.0
DD1Drug Plan Customer Service5.05.0±0
DD2Member Complaints and Changes in the Drug Plan's Performance3.04.0−1.0
DD3Member Experience with the Drug Plan3.04.0−1.0
DD4Drug Safety and Accuracy of Drug Pricing3.03.0±0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening73%3.0±0
C02Colorectal Cancer Screening77%4.0new spec
C03Annual Flu Vaccine66%3.0+1
C04Improving or Maintaining Physical Health75%5.0+1
C05Improving or Maintaining Mental Health85%4.0−1
C06Monitoring Physical Activity51%3.0−1
C07Special Needs Plan (SNP) Care Management70%3.0±0
C08Care for Older Adults – Medication Review96%4.0±0
C09Care for Older Adults - Functional Status Assessment95%5.0—
C10Osteoporosis Management in Women who had a Fracture52%4.0±0
C11Diabetes Care – Eye Exam71%2.0−1
C12Diabetes Care – Blood Sugar Controlled89%4.0+1
C13Kidney Health Evaluation for Patients with Diabetes68%3.0−1
C14Controlling High Blood Pressure74%2.0±0
C15Reducing the Risk of Falling49%1.0−2
C16Improving Bladder Control41%2.0−1
C17Plan All-Cause Readmissions11%3.0±0
C18Statin Therapy for Patients with Cardiovascular Disease82%2.0±0
C19Transitions of Care64%3.0±0
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions57%2.0±0
C21Getting Needed Care834.0−1
C22Getting Appointments and Care QuicklyNot enough data available—
C23Customer Service914.0+1
C24Rating of Health Care Quality863.0−1
C25Rating of Health Plan842.0−2
C26Care Coordination884.0±0
C27Complaints about the Health Plan0.43.0−1
C28Members Choosing to Leave the Plan33%2.0−2
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic2.0±0
C30Plan Makes Timely Decisions about Appeals89%2.0−3
C31Reviewing Appeals Decisions97%3.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0+1

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0
D02Complaints about the Drug Plan0.43.0−1
D03Members Choosing to Leave the Plan33%2.0−2
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic3.0±0
D05Rating of Drug Plan842.0−2
D06Getting Needed Prescription Drugs893.0−1
D07MPF Price Accuracy994.0−1
D08Medication Adherence for Diabetes Medications88%2.0±0
D09Medication Adherence for Hypertension (RAS antagonists)88%3.0±0
D10Medication Adherence for Cholesterol (Statins)88%3.0±0
D11Statin Use in Persons with Diabetes (SUPD)84%2.0±0
D12Concurrent Use of Opioids and Benzodiazepines (COB)16%3.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)8%3.0—

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