Contract
H8928

Fallon Health · 2027 Star Ratings

FALLON COMMUNITY HEALTH PLAN · Local CCP · offers special needs plans

Parent: Fallon Community Health Plan, Inc.

Summary ratings

Overall
3.5
2026: 4.0−0.5
Part C · health plan
3.5
2026: 4.0−0.5
Part D · drug plan
4.0
2026: 4.0±0

2027 footprint

Members, Sep 2026
10K
2027 plans
2
Open to all ($0 premium)
0 (0)
Counties
12
Special needs plans
Dual-Eligible
Drug coverage
Yes
MA

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines3.04.0−1.0
HD2Managing Chronic (Long Term) Conditions4.04.0±0
HD3Member Experience with Health Plan4.03.0+1.0
HD4Member Complaints and Changes in the Health Plan's Performance4.05.0−1.0
HD5Health Plan Customer Service4.03.0+1.0
DD1Drug Plan Customer Service4.03.0+1.0
DD2Member Complaints and Changes in the Drug Plan's Performance5.04.0+1.0
DD3Member Experience with the Drug Plan5.04.0+1.0
DD4Drug Safety and Accuracy of Drug Pricing3.04.0−1.0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening76%3.0±0
C02Colorectal Cancer Screening71%3.0new spec
C03Annual Flu Vaccine76%5.0±0
C04Improving or Maintaining Physical Health67%2.0—
C05Improving or Maintaining Mental Health82%2.0—
C06Monitoring Physical Activity56%4.0−1
C07Special Needs Plan (SNP) Care Management100%5.0±0
C08Care for Older Adults – Medication Review98%4.0±0
C09Care for Older Adults - Functional Status Assessment100%5.0—
C10Osteoporosis Management in Women who had a Fracture63%4.0−1
C11Diabetes Care – Eye Exam81%4.0±0
C12Diabetes Care – Blood Sugar Controlled90%4.0+1
C13Kidney Health Evaluation for Patients with Diabetes62%2.0−1
C14Controlling High Blood Pressure77%2.0−2
C15Reducing the Risk of Falling71%4.0−1
C16Improving Bladder Control51%4.0−1
C17Plan All-Cause Readmissions9%4.0+1
C18Statin Therapy for Patients with Cardiovascular Disease94%5.0±0
C19Transitions of Care59%3.0±0
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions84%5.0±0
C21Getting Needed Care803.0+1
C22Getting Appointments and Care Quickly844.0+2
C23Customer Service903.0−1
C24Rating of Health Care Quality874.0±0
C25Rating of Health Plan915.0±0
C26Care Coordination884.0+1
C27Complaints about the Health Plan0.055.0±0
C28Members Choosing to Leave the Plan4%5.0±0
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic3.0−2
C30Plan Makes Timely Decisions about Appeals100%5.0±0
C31Reviewing Appeals Decisions94%2.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability98%4.0+1

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability98%4.0+1
D02Complaints about the Drug Plan0.055.0±0
D03Members Choosing to Leave the Plan4%5.0±0
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic4.0+1
D05Rating of Drug Plan915.0±0
D06Getting Needed Prescription Drugs914.0+1
D07MPF Price Accuracy1005.0+1
D08Medication Adherence for Diabetes Medications88%2.0−2
D09Medication Adherence for Hypertension (RAS antagonists)89%3.0±0
D10Medication Adherence for Cholesterol (Statins)88%3.0±0
D11Statin Use in Persons with Diabetes (SUPD)96%5.0±0
D12Concurrent Use of Opioids and Benzodiazepines (COB)21%1.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)14%2.0—

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