Contract
H8597

Aetna Medicare · 2027 Star Ratings

AETNA BETTER HEALTH OF TEXAS INC. · Local CCP · offers special needs plans

Parent: CVS Health Corporation

Summary ratings

Overall
3.5
2026: 3.5±0
Part C · health plan
3.5
2026: 3.5±0
Part D · drug plan
2.5
2026: 3.0−0.5

2027 footprint

Members, Sep 2026
14K
2027 plans
6
Open to all ($0 premium)
0 (0)
Counties
139
Special needs plans
Dual-Eligible
Drug coverage
Yes
TX

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines3.03.0±0
HD2Managing Chronic (Long Term) Conditions3.03.0±0
HD3Member Experience with Health Plan4.04.0±0
HD4Member Complaints and Changes in the Health Plan's Performance2.02.0±0
HD5Health Plan Customer Service5.04.0+1.0
DD1Drug Plan Customer Service5.05.0±0
DD2Member Complaints and Changes in the Drug Plan's Performance2.02.0±0
DD3Member Experience with the Drug Plan4.03.0+1.0
DD4Drug Safety and Accuracy of Drug Pricing3.04.0−1.0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening73%3.0±0
C02Colorectal Cancer Screening70%3.0new spec
C03Annual Flu Vaccine66%3.0±0
C04Improving or Maintaining Physical HealthNot enough data available—
C05Improving or Maintaining Mental HealthNot enough data available—
C06Monitoring Physical Activity52%3.0−1
C07Special Needs Plan (SNP) Care Management66%3.0±0
C08Care for Older Adults – Medication Review100%5.0±0
C09Care for Older Adults - Functional Status Assessment90%4.0—
C10Osteoporosis Management in Women who had a Fracture33%2.0±0
C11Diabetes Care – Eye Exam75%3.0−1
C12Diabetes Care – Blood Sugar Controlled85%3.0±0
C13Kidney Health Evaluation for Patients with Diabetes66%3.0±0
C14Controlling High Blood Pressure80%3.0±0
C15Reducing the Risk of Falling72%5.0±0
C16Improving Bladder Control40%2.0−1
C17Plan All-Cause Readmissions10%4.0±0
C18Statin Therapy for Patients with Cardiovascular Disease90%4.0+1
C19Transitions of Care64%3.0+1
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions57%2.0±0
C21Getting Needed Care844.0±0
C22Getting Appointments and Care Quickly854.0+1
C23Customer Service903.0−1
C24Rating of Health Care Quality894.0±0
C25Rating of Health Plan895.0+1
C26Care Coordination884.0±0
C27Complaints about the Health Plan0.453.0±0
C28Members Choosing to Leave the Plan46%1.0±0
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic3.0±0
C30Plan Makes Timely Decisions about Appeals99%4.0±0
C31Reviewing Appeals Decisions100%5.0+1
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0+1

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0
D02Complaints about the Drug Plan0.453.0±0
D03Members Choosing to Leave the Plan46%1.0±0
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic2.0±0
D05Rating of Drug Plan894.0+1
D06Getting Needed Prescription Drugs893.0±0
D07MPF Price Accuracy994.0−1
D08Medication Adherence for Diabetes Medications87%2.0−1
D09Medication Adherence for Hypertension (RAS antagonists)86%2.0±0
D10Medication Adherence for Cholesterol (Statins)85%2.0±0
D11Statin Use in Persons with Diabetes (SUPD)89%3.0−1
D12Concurrent Use of Opioids and Benzodiazepines (COB)15%3.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)8%3.0—

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