Contract
H8173

Devoted Health · 2027 Star Ratings

DEVOTED HEALTH PLAN OF ARIZONA, INC. · Local CCP · offers special needs plans

Parent: Devoted Health, Inc.

Summary ratings

Overall
4.0
2026: 3.5+0.5
Part C · health plan
4.0
2026: 3.5+0.5
Part D · drug plan
4.0
2026: 3.5+0.5

2027 footprint

Members, Sep 2026
12K
2027 plans
13
Open to all ($0 premium)
7 (7)
Counties
10
Special needs plans
Chronic or Disabling Condition
Drug coverage
Yes
AZ

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines3.03.0±0
HD2Managing Chronic (Long Term) Conditions4.04.0±0
HD3Member Experience with Health Plan4.02.0+2.0
HD4Member Complaints and Changes in the Health Plan's Performance3.02.0+1.0
HD5Health Plan Customer Service4.04.0±0
DD1Drug Plan Customer Service5.05.0±0
DD2Member Complaints and Changes in the Drug Plan's Performance3.02.0+1.0
DD3Member Experience with the Drug Plan4.02.0+2.0
DD4Drug Safety and Accuracy of Drug Pricing4.05.0−1.0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening73%3.0−1
C02Colorectal Cancer Screening75%4.0new spec
C03Annual Flu Vaccine56%2.0+1
C04Improving or Maintaining Physical HealthNot enough data available—
C05Improving or Maintaining Mental HealthNot enough data available—
C06Monitoring Physical Activity45%1.0−3
C07Special Needs Plan (SNP) Care Management87%4.0−1
C08Care for Older Adults – Medication Review100%5.0±0
C09Care for Older Adults - Functional Status Assessment95%5.0—
C10Osteoporosis Management in Women who had a FractureNot enough data available—
C11Diabetes Care – Eye Exam81%4.0−1
C12Diabetes Care – Blood Sugar Controlled89%4.0−1
C13Kidney Health Evaluation for Patients with Diabetes79%4.0−1
C14Controlling High Blood Pressure88%4.0±0
C15Reducing the Risk of Falling46%1.0±0
C16Improving Bladder ControlNot enough data available—
C17Plan All-Cause Readmissions9%4.0−1
C18Statin Therapy for Patients with Cardiovascular Disease92%4.0±0
C19Transitions of Care81%5.0+1
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions77%4.0−1
C21Getting Needed Care834.0+1
C22Getting Appointments and Care Quickly844.0+2
C23Customer Service935.0±0
C24Rating of Health Care Quality863.0+2
C25Rating of Health Plan884.0+3
C26Care Coordination863.0+2
C27Complaints about the Health Plan0.393.0−1
C28Members Choosing to Leave the Plan37%2.0+1
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic4.0+3
C30Plan Makes Timely Decisions about Appeals99%4.0−1
C31Reviewing Appeals Decisions99%4.0+1
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0+1

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0
D02Complaints about the Drug Plan0.393.0−1
D03Members Choosing to Leave the Plan37%2.0+1
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic3.0+1
D05Rating of Drug Plan874.0+3
D06Getting Needed Prescription Drugs904.0+2
D07MPF Price Accuracy994.0−1
D08Medication Adherence for Diabetes Medications89%3.0−1
D09Medication Adherence for Hypertension (RAS antagonists)90%4.0−1
D10Medication Adherence for Cholesterol (Statins)90%4.0−1
D11Statin Use in Persons with Diabetes (SUPD)94%5.0+1
D12Concurrent Use of Opioids and Benzodiazepines (COB)5%5.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)7%4.0—

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