Contract
H6019

HEALTH PLAN OF SAN MATEO · 2027 Star Ratings

SAN MATEO HEALTH COMMISSION · Local CCP · offers special needs plans

Parent: Health Plan of San Mateo

Summary ratings

Overall
3.0
2026: 3.0±0
Part C · health plan
3.5
2026: 3.0+0.5
Part D · drug plan
3.0
2026: 3.5−0.5

2027 footprint

Members, Sep 2026
8,464
2027 plans
1
Open to all ($0 premium)
0 (0)
Counties
1
Special needs plans
Dual-Eligible
Drug coverage
Yes
CA

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines4.04.0±0
HD2Managing Chronic (Long Term) Conditions3.03.0±0
HD3Member Experience with Health Plan2.02.0±0
HD4Member Complaints and Changes in the Health Plan's Performance5.05.0±0
HD5Health Plan Customer Service4.04.0±0
DD1Drug Plan Customer Service3.03.0±0
DD2Member Complaints and Changes in the Drug Plan's Performance4.05.0−1.0
DD3Member Experience with the Drug PlanNot enough data available2.0—
DD4Drug Safety and Accuracy of Drug Pricing2.03.0−1.0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening70%3.0±0
C02Colorectal Cancer Screening73%3.0new spec
C03Annual Flu Vaccine74%5.0±0
C04Improving or Maintaining Physical Health74%4.0—
C05Improving or Maintaining Mental Health84%3.0—
C06Monitoring Physical Activity63%5.0±0
C07Special Needs Plan (SNP) Care Management51%2.0±0
C08Care for Older Adults – Medication Review92%3.0±0
C09Care for Older Adults - Functional Status Assessment83%3.0—
C10Osteoporosis Management in Women who had a Fracture41%2.0+1
C11Diabetes Care – Eye Exam74%3.0±0
C12Diabetes Care – Blood Sugar Controlled83%3.0±0
C13Kidney Health Evaluation for Patients with Diabetes62%2.0−1
C14Controlling High Blood Pressure75%2.0±0
C15Reducing the Risk of Falling77%5.0±0
C16Improving Bladder Control52%5.0—
C17Plan All-Cause Readmissions10%4.0+2
C18Statin Therapy for Patients with Cardiovascular Disease87%3.0±0
C19Transitions of Care63%3.0+1
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions62%2.0−1
C21Getting Needed Care771.0±0
C22Getting Appointments and Care Quickly771.0±0
C23Customer Service871.0±0
C24Rating of Health Care Quality863.0+1
C25Rating of Health Plan874.0+1
C26Care Coordination852.0+1
C27Complaints about the Health Plan0.025.0±0
C28Members Choosing to Leave the Plan2%5.0±0
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic5.0+1
C30Plan Makes Timely Decisions about Appeals100%5.0+2
C31Reviewing Appeals Decisions100%5.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability91%3.0±0

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability89%3.0±0
D02Complaints about the Drug Plan0.025.0±0
D03Members Choosing to Leave the Plan2%5.0±0
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic3.0−1
D05Rating of Drug Plan863.0±0
D06Getting Needed Prescription DrugsNot enough data available—
D07MPF Price Accuracy972.0−2
D08Medication Adherence for Diabetes Medications87%2.0−1
D09Medication Adherence for Hypertension (RAS antagonists)86%2.0±0
D10Medication Adherence for Cholesterol (Statins)86%2.0±0
D11Statin Use in Persons with Diabetes (SUPD)89%3.0−1
D12Concurrent Use of Opioids and Benzodiazepines (COB)15%3.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)12%2.0—