Contract
H5843

Banner Medicare Advantage · 2027 Star Ratings

BANNER HEALTH PLAN, INC. · Local CCP

Parent: Banner Health

Summary ratings

Overall
3.0
2026: 3.5−0.5
Part C · health plan
3.0
2026: 3.0±0
Part D · drug plan
4.0
2026: 3.5+0.5

2027 footprint

Members, Sep 2026
7,431
2027 plans
1
Open to all ($0 premium)
1 (1)
Counties
1
Special needs plans
None
Drug coverage
Yes
AZ

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines3.04.0−1.0
HD2Managing Chronic (Long Term) Conditions3.04.0−1.0
HD3Member Experience with Health Plan2.02.0±0
HD4Member Complaints and Changes in the Health Plan's Performance3.03.0±0
HD5Health Plan Customer Service3.03.0±0
DD1Drug Plan Customer Service3.04.0−1.0
DD2Member Complaints and Changes in the Drug Plan's Performance4.03.0+1.0
DD3Member Experience with the Drug Plan3.04.0−1.0
DD4Drug Safety and Accuracy of Drug Pricing4.04.0±0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening80%4.0±0
C02Colorectal Cancer Screening73%3.0new spec
C03Annual Flu Vaccine68%4.0±0
C04Improving or Maintaining Physical Health63%1.0−1
C05Improving or Maintaining Mental Health85%4.0+1
C06Monitoring Physical Activity60%4.0±0
C07Special Needs Plan (SNP) Care ManagementPlan not required to report measure—
C08Care for Older Adults – Medication ReviewPlan not required to report measure—
C09Care for Older Adults - Functional Status AssessmentPlan not required to report measure—
C10Osteoporosis Management in Women who had a Fracture46%3.0−1
C11Diabetes Care – Eye Exam73%3.0±0
C12Diabetes Care – Blood Sugar Controlled90%4.0±0
C13Kidney Health Evaluation for Patients with Diabetes71%3.0−1
C14Controlling High Blood Pressure79%3.0−1
C15Reducing the Risk of Falling56%2.0±0
C16Improving Bladder Control49%4.0+1
C17Plan All-Cause Readmissions11%3.0+1
C18Statin Therapy for Patients with Cardiovascular Disease84%2.0±0
C19Transitions of Care88%5.0±0
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions80%4.0−1
C21Getting Needed Care803.0+1
C22Getting Appointments and Care Quickly802.0±0
C23Customer Service903.0−1
C24Rating of Health Care Quality852.0−1
C25Rating of Health Plan863.0+1
C26Care Coordination841.0±0
C27Complaints about the Health Plan0.24.0±0
C28Members Choosing to Leave the Plan13%4.0+2
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic2.0−2
C30Plan Makes Timely Decisions about Appeals99%4.0±0
C31Reviewing Appeals Decisions94%2.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability98%4.0±0

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability94%3.0−1
D02Complaints about the Drug Plan0.24.0±0
D03Members Choosing to Leave the Plan13%4.0+2
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic3.0±0
D05Rating of Drug Plan863.0±0
D06Getting Needed Prescription Drugs893.0−1
D07MPF Price Accuracy994.0±0
D08Medication Adherence for Diabetes Medications91%4.0±0
D09Medication Adherence for Hypertension (RAS antagonists)91%4.0±0
D10Medication Adherence for Cholesterol (Statins)90%4.0±0
D11Statin Use in Persons with Diabetes (SUPD)90%4.0+1
D12Concurrent Use of Opioids and Benzodiazepines (COB)3%5.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)6%4.0—

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