Contract
H5652

UnitedHealthcare · 2027 Star Ratings

SIERRA HEALTH AND LIFE INSURANCE COMPANY, INC. · Local CCP

Parent: UnitedHealth Group, Inc.

5-star high performerMembers can switch into this contract's plans once with the 5-star Special Enrollment Period, December 8, 2026 through November 30, 2027.

Summary ratings

Overall
5.0
2026: 5.0±0
Part C · health plan
5.0
2026: 5.0±0
Part D · drug plan
4.5
2026: 4.5±0

2027 footprint

Members, Sep 2026
6,859
2027 plans
1
Open to all ($0 premium)
1 (0)
Counties
1
Special needs plans
None
Drug coverage
Yes
PA

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines5.04.0+1.0
HD2Managing Chronic (Long Term) Conditions4.04.0±0
HD3Member Experience with Health Plan5.05.0±0
HD4Member Complaints and Changes in the Health Plan's Performance5.04.0+1.0
HD5Health Plan Customer Service5.05.0±0
DD1Drug Plan Customer Service5.05.0±0
DD2Member Complaints and Changes in the Drug Plan's Performance5.04.0+1.0
DD3Member Experience with the Drug Plan5.05.0±0
DD4Drug Safety and Accuracy of Drug Pricing4.04.0±0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening94%5.0±0
C02Colorectal Cancer Screening89%5.0new spec
C03Annual Flu Vaccine92%5.0±0
C04Improving or Maintaining Physical Health73%4.0+1
C05Improving or Maintaining Mental Health85%4.0+1
C06Monitoring Physical Activity64%5.0±0
C07Special Needs Plan (SNP) Care ManagementPlan not required to report measure—
C08Care for Older Adults – Medication ReviewPlan not required to report measure—
C09Care for Older Adults - Functional Status AssessmentPlan not required to report measure—
C10Osteoporosis Management in Women who had a FractureNot enough data available—
C11Diabetes Care – Eye Exam92%5.0±0
C12Diabetes Care – Blood Sugar Controlled99%5.0±0
C13Kidney Health Evaluation for Patients with Diabetes93%5.0±0
C14Controlling High Blood Pressure93%5.0±0
C15Reducing the Risk of Falling72%5.0+1
C16Improving Bladder Control49%4.0+1
C17Plan All-Cause Readmissions9%4.0−1
C18Statin Therapy for Patients with Cardiovascular DiseaseNot enough data available—
C19Transitions of Care61%3.0+1
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions79%4.0±0
C21Getting Needed Care834.0±0
C22Getting Appointments and Care Quickly885.0±0
C23Customer Service945.0±0
C24Rating of Health Care Quality895.0±0
C25Rating of Health Plan895.0±0
C26Care Coordination873.0±0
C27Complaints about the Health Plan0.075.0±0
C28Members Choosing to Leave the Plan3%5.0±0
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic4.0+1
C30Plan Makes Timely Decisions about Appeals100%5.0±0
C31Reviewing Appeals Decisions100%5.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0
D02Complaints about the Drug Plan0.075.0±0
D03Members Choosing to Leave the Plan3%5.0±0
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic4.0+1
D05Rating of Drug Plan884.0−1
D06Getting Needed Prescription Drugs925.0±0
D07MPF Price Accuracy1005.0±0
D08Medication Adherence for Diabetes Medications91%4.0+1
D09Medication Adherence for Hypertension (RAS antagonists)93%5.0+1
D10Medication Adherence for Cholesterol (Statins)92%4.0±0
D11Statin Use in Persons with Diabetes (SUPD)87%3.0+1
D12Concurrent Use of Opioids and Benzodiazepines (COB)12%4.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)6%4.0—

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