Contract
H5533

UPMC for Life · 2027 Star Ratings

UPMC HEALTH NETWORK, INC. · Local CCP

Parent: UPMC Health System

Summary ratings

Overall
4.5
2026: 4.5±0
Part C · health plan
4.0
2026: 4.5−0.5
Part D · drug plan
3.5
2026: 4.5−1.0

2027 footprint

Members, Sep 2026
58K
2027 plans
10
Open to all ($0 premium)
10 (5)
Counties
63
Special needs plans
None
Drug coverage
Yes
PA

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines4.04.0±0
HD2Managing Chronic (Long Term) Conditions4.04.0±0
HD3Member Experience with Health Plan4.05.0−1.0
HD4Member Complaints and Changes in the Health Plan's Performance4.05.0−1.0
HD5Health Plan Customer Service4.04.0±0
DD1Drug Plan Customer Service3.04.0−1.0
DD2Member Complaints and Changes in the Drug Plan's Performance3.04.0−1.0
DD3Member Experience with the Drug Plan3.05.0−2.0
DD4Drug Safety and Accuracy of Drug Pricing4.04.0±0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening80%4.0±0
C02Colorectal Cancer Screening78%4.0new spec
C03Annual Flu Vaccine70%4.0±0
C04Improving or Maintaining Physical Health69%2.0−1
C05Improving or Maintaining Mental Health88%5.0+2
C06Monitoring Physical Activity48%2.0±0
C07Special Needs Plan (SNP) Care ManagementPlan not required to report measure—
C08Care for Older Adults – Medication ReviewPlan not required to report measure—
C09Care for Older Adults - Functional Status AssessmentPlan not required to report measure—
C10Osteoporosis Management in Women who had a Fracture24%1.0±0
C11Diabetes Care – Eye Exam81%4.0±0
C12Diabetes Care – Blood Sugar Controlled94%5.0±0
C13Kidney Health Evaluation for Patients with Diabetes73%4.0±0
C14Controlling High Blood Pressure79%3.0−1
C15Reducing the Risk of Falling53%2.0±0
C16Improving Bladder Control58%5.0+1
C17Plan All-Cause Readmissions8%5.0+1
C18Statin Therapy for Patients with Cardiovascular Disease91%4.0+1
C19Transitions of Care83%5.0±0
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions72%4.0±0
C21Getting Needed Care834.0±0
C22Getting Appointments and Care Quickly844.0−1
C23Customer Service935.0±0
C24Rating of Health Care Quality874.0−1
C25Rating of Health Plan874.0−1
C26Care Coordination884.0±0
C27Complaints about the Health Plan0.095.0±0
C28Members Choosing to Leave the Plan9%4.0−1
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic2.0−2
C30Plan Makes Timely Decisions about Appeals100%5.0+1
C31Reviewing Appeals Decisions98%4.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability94%3.0−1

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability92%3.0−1
D02Complaints about the Drug Plan0.095.0±0
D03Members Choosing to Leave the Plan9%4.0−1
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic1.0−2
D05Rating of Drug Plan862.0−2
D06Getting Needed Prescription Drugs904.0−1
D07MPF Price Accuracy994.0−1
D08Medication Adherence for Diabetes Medications93%5.0+1
D09Medication Adherence for Hypertension (RAS antagonists)92%4.0−1
D10Medication Adherence for Cholesterol (Statins)91%4.0±0
D11Statin Use in Persons with Diabetes (SUPD)88%3.0±0
D12Concurrent Use of Opioids and Benzodiazepines (COB)12%4.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)8%3.0—

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