Contract
H4227

VISTA Health Plan Inc. · 2027 Star Ratings

VISTA HEALTH PLAN, INC. · Local CCP · offers special needs plans

Parent: Independence Health Group, Inc.

Summary ratings

Overall
3.5
2026: 4.0−0.5
Part C · health plan
3.5
2026: 4.0−0.5
Part D · drug plan
3.0
2026: 3.5−0.5

2027 footprint

Members, Sep 2026
23K
2027 plans
2
Open to all ($0 premium)
0 (0)
Counties
67
Special needs plans
Dual-Eligible
Drug coverage
Yes
PA

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines4.04.0±0
HD2Managing Chronic (Long Term) Conditions3.03.0±0
HD3Member Experience with Health Plan4.05.0−1.0
HD4Member Complaints and Changes in the Health Plan's Performance3.04.0−1.0
HD5Health Plan Customer Service4.05.0−1.0
DD1Drug Plan Customer Service5.04.0+1.0
DD2Member Complaints and Changes in the Drug Plan's Performance3.04.0−1.0
DD3Member Experience with the Drug Plan4.05.0−1.0
DD4Drug Safety and Accuracy of Drug Pricing3.03.0±0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening76%3.0−1
C02Colorectal Cancer Screening71%3.0new spec
C03Annual Flu Vaccine70%4.0±0
C04Improving or Maintaining Physical HealthNot enough data available—
C05Improving or Maintaining Mental HealthNot enough data available—
C06Monitoring Physical Activity56%4.0+1
C07Special Needs Plan (SNP) Care Management65%3.0+1
C08Care for Older Adults – Medication Review100%5.0±0
C09Care for Older Adults - Functional Status Assessment90%4.0—
C10Osteoporosis Management in Women who had a Fracture41%2.0—
C11Diabetes Care – Eye Exam72%3.0±0
C12Diabetes Care – Blood Sugar Controlled84%3.0±0
C13Kidney Health Evaluation for Patients with Diabetes66%3.0±0
C14Controlling High Blood Pressure68%1.0−2
C15Reducing the Risk of Falling78%5.0±0
C16Improving Bladder Control52%5.0+4
C17Plan All-Cause Readmissions13%2.0+1
C18Statin Therapy for Patients with Cardiovascular Disease90%4.0−1
C19Transitions of Care75%4.0+1
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions55%2.0±0
C21Getting Needed Care823.0−2
C22Getting Appointments and Care Quickly844.0−1
C23Customer Service914.0−1
C24Rating of Health Care Quality874.0−1
C25Rating of Health Plan863.0−2
C26Care Coordination894.0±0
C27Complaints about the Health Plan0.583.0±0
C28Members Choosing to Leave the Plan18%3.0−1
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic2.0−3
C30Plan Makes Timely Decisions about Appeals97%3.0−2
C31Reviewing Appeals Decisions100%5.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0+1

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability100%5.0+1
D02Complaints about the Drug Plan0.583.0±0
D03Members Choosing to Leave the Plan18%3.0−1
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic3.0−1
D05Rating of Drug Plan884.0−1
D06Getting Needed Prescription Drugs914.0±0
D07MPF Price Accuracy1005.0±0
D08Medication Adherence for Diabetes Medications86%2.0±0
D09Medication Adherence for Hypertension (RAS antagonists)86%2.0±0
D10Medication Adherence for Cholesterol (Statins)85%2.0±0
D11Statin Use in Persons with Diabetes (SUPD)90%4.0±0
D12Concurrent Use of Opioids and Benzodiazepines (COB)15%3.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)10%3.0—

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