Contract
H3655

Anthem Blue Cross and Blue Shield · 2027 Star Ratings

COMMUNITY INSURANCE COMPANY · Local CCP

Parent: Elevance Health, Inc.

Summary ratings

Overall
3.5
2026: 4.0−0.5
Part C · health plan
3.0
2026: 4.0−1.0
Part D · drug plan
4.0
2026: 4.5−0.5

2027 footprint

Members, Sep 2026
144K
2027 plans
5
Open to all ($0 premium)
5 (5)
Counties
88
Special needs plans
None
Drug coverage
Yes
OH

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines3.03.0±0
HD2Managing Chronic (Long Term) Conditions3.03.0±0
HD3Member Experience with Health Plan3.05.0−2.0
HD4Member Complaints and Changes in the Health Plan's Performance3.04.0−1.0
HD5Health Plan Customer Service4.04.0±0
DD1Drug Plan Customer Service5.05.0±0
DD2Member Complaints and Changes in the Drug Plan's Performance4.04.0±0
DD3Member Experience with the Drug Plan4.04.0±0
DD4Drug Safety and Accuracy of Drug Pricing3.04.0−1.0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening74%3.0±0
C02Colorectal Cancer Screening76%4.0new spec
C03Annual Flu Vaccine68%4.0+2
C04Improving or Maintaining Physical Health69%2.0−2
C05Improving or Maintaining Mental Health83%3.0+2
C06Monitoring Physical Activity46%2.0−1
C07Special Needs Plan (SNP) Care ManagementPlan not required to report measure—
C08Care for Older Adults – Medication ReviewPlan not required to report measure—
C09Care for Older Adults - Functional Status AssessmentPlan not required to report measure—
C10Osteoporosis Management in Women who had a Fracture31%2.0±0
C11Diabetes Care – Eye Exam73%3.0±0
C12Diabetes Care – Blood Sugar Controlled90%4.0±0
C13Kidney Health Evaluation for Patients with Diabetes68%3.0±0
C14Controlling High Blood Pressure78%2.0−1
C15Reducing the Risk of Falling57%2.0−1
C16Improving Bladder Control41%2.0±0
C17Plan All-Cause Readmissions11%3.0+1
C18Statin Therapy for Patients with Cardiovascular Disease88%3.0±0
C19Transitions of Care83%5.0+1
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions62%2.0−1
C21Getting Needed Care834.0−1
C22Getting Appointments and Care Quickly844.0−1
C23Customer Service903.0−1
C24Rating of Health Care Quality863.0−2
C25Rating of Health Plan842.0−2
C26Care Coordination894.0±0
C27Complaints about the Health Plan0.115.0+1
C28Members Choosing to Leave the Plan25%3.0−1
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic1.0−4
C30Plan Makes Timely Decisions about Appeals98%4.0+1
C31Reviewing Appeals Decisions99%4.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0
D02Complaints about the Drug Plan0.115.0+1
D03Members Choosing to Leave the Plan25%3.0−1
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic4.0−1
D05Rating of Drug Plan874.0+1
D06Getting Needed Prescription Drugs914.0±0
D07MPF Price Accuracy994.0−1
D08Medication Adherence for Diabetes Medications90%3.0±0
D09Medication Adherence for Hypertension (RAS antagonists)91%4.0±0
D10Medication Adherence for Cholesterol (Statins)91%4.0±0
D11Statin Use in Persons with Diabetes (SUPD)87%3.0±0
D12Concurrent Use of Opioids and Benzodiazepines (COB)13%3.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)10%3.0—

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