Contract
H2694

eternalHealth · 2027 Star Ratings

ETERNALHEALTH, INC. · Local CCP

Parent: Eternal Health of Delaware, Inc.

Summary ratings

Overall
2.5
2026: Not enough data available—
Part C · health plan
2.5
2026: Not enough data available—
Part D · drug plan
2.5
2026: 3.0−0.5

2027 footprint

Members, Sep 2026
5,945
2027 plans
2
Open to all ($0 premium)
2 (2)
Counties
6
Special needs plans
None
Drug coverage
Yes
MA

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and VaccinesNot enough data availableNot enough data available—
HD2Managing Chronic (Long Term) Conditions3.0Not enough data available—
HD3Member Experience with Health Plan2.0Not enough data available—
HD4Member Complaints and Changes in the Health Plan's Performance3.0Not enough data available—
HD5Health Plan Customer ServiceNot enough data availableNot enough data available—
DD1Drug Plan Customer Service4.05.0−1.0
DD2Member Complaints and Changes in the Drug Plan's Performance3.0Not enough data available—
DD3Member Experience with the Drug Plan2.0Not enough data available—
DD4Drug Safety and Accuracy of Drug Pricing3.03.0±0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer ScreeningNot enough data available—
C02Colorectal Cancer Screening68%3.0new spec
C03Annual Flu Vaccine60%2.0—
C04Improving or Maintaining Physical HealthPlan too small to be measured—
C05Improving or Maintaining Mental HealthPlan too small to be measured—
C06Monitoring Physical Activity55%4.0±0
C07Special Needs Plan (SNP) Care ManagementPlan not required to report measure—
C08Care for Older Adults – Medication ReviewPlan not required to report measure—
C09Care for Older Adults - Functional Status AssessmentPlan not required to report measure—
C10Osteoporosis Management in Women who had a FractureNot enough data available—
C11Diabetes Care – Eye Exam67%2.0+1
C12Diabetes Care – Blood Sugar Controlled60%2.0±0
C13Kidney Health Evaluation for Patients with Diabetes59%2.0−1
C14Controlling High Blood Pressure80%3.0+2
C15Reducing the Risk of Falling53%2.0—
C16Improving Bladder Control47%4.0—
C17Plan All-Cause ReadmissionsNo data available—
C18Statin Therapy for Patients with Cardiovascular Disease87%3.0—
C19Transitions of Care51%2.0+1
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic ConditionsNot enough data available—
C21Getting Needed Care782.0—
C22Getting Appointments and Care Quickly823.0—
C23Customer Service882.0—
C24Rating of Health Care Quality841.0—
C25Rating of Health Plan863.0—
C26Care Coordination852.0—
C27Complaints about the Health Plan0.72.0—
C28Members Choosing to Leave the Plan15%4.0—
C29Health Plan Quality ImprovementNot enough data available—
C30Plan Makes Timely Decisions about AppealsNot enough data available—
C31Reviewing Appeals DecisionsNot enough data available—
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability98%4.0−1
D02Complaints about the Drug Plan0.72.0—
D03Members Choosing to Leave the Plan15%4.0—
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic3.0—
D05Rating of Drug Plan862.0—
D06Getting Needed Prescription Drugs861.0—
D07MPF Price Accuracy1005.0±0
D08Medication Adherence for Diabetes Medications86%2.0+1
D09Medication Adherence for Hypertension (RAS antagonists)87%2.0−1
D10Medication Adherence for Cholesterol (Statins)87%2.0±0
D11Statin Use in Persons with Diabetes (SUPD)83%2.0−1
D12Concurrent Use of Opioids and Benzodiazepines (COB)11%4.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)7%4.0—

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