Contract
H2247

UnitedHealthcare · 2027 Star Ratings

UNITEDHEALTHCARE COMMUNITY PLAN, INC. · Local CCP · offers special needs plans

Parent: UnitedHealth Group, Inc.

Summary ratings

Overall
3.0
2026: 3.5−0.5
Part C · health plan
3.0
2026: 3.5−0.5
Part D · drug plan
3.0
2026: 3.0±0

2027 footprint

Members, Sep 2026
39K
2027 plans
5
Open to all ($0 premium)
0 (0)
Counties
62
Special needs plans
Dual-Eligible
Drug coverage
Yes
MI

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines2.02.0±0
HD2Managing Chronic (Long Term) Conditions3.03.0±0
HD3Member Experience with Health Plan4.04.0±0
HD4Member Complaints and Changes in the Health Plan's Performance3.04.0−1.0
HD5Health Plan Customer Service5.05.0±0
DD1Drug Plan Customer Service5.05.0±0
DD2Member Complaints and Changes in the Drug Plan's Performance3.03.0±0
DD3Member Experience with the Drug PlanNot enough data available4.0—
DD4Drug Safety and Accuracy of Drug Pricing2.03.0−1.0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening65%2.0±0
C02Colorectal Cancer Screening68%3.0new spec
C03Annual Flu Vaccine42%1.0±0
C04Improving or Maintaining Physical Health69%2.0+1
C05Improving or Maintaining Mental Health80%1.0−2
C06Monitoring Physical Activity45%1.0−1
C07Special Needs Plan (SNP) Care Management81%4.0±0
C08Care for Older Adults – Medication Review94%3.0−1
C09Care for Older Adults - Functional Status Assessment95%5.0—
C10Osteoporosis Management in Women who had a Fracture38%2.0±0
C11Diabetes Care – Eye Exam72%3.0−1
C12Diabetes Care – Blood Sugar Controlled84%3.0±0
C13Kidney Health Evaluation for Patients with Diabetes55%2.0−1
C14Controlling High Blood Pressure78%2.0−2
C15Reducing the Risk of Falling61%3.0+1
C16Improving Bladder Control44%3.0±0
C17Plan All-Cause Readmissions13%2.0±0
C18Statin Therapy for Patients with Cardiovascular Disease86%3.0±0
C19Transitions of Care52%2.0±0
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions59%2.0±0
C21Getting Needed Care803.0−1
C22Getting Appointments and Care Quickly844.0±0
C23Customer Service893.0±0
C24Rating of Health Care QualityNot enough data available—
C25Rating of Health Plan874.0−1
C26Care CoordinationNot enough data available—
C27Complaints about the Health Plan0.583.0−1
C28Members Choosing to Leave the Plan20%3.0±0
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic3.0−1
C30Plan Makes Timely Decisions about Appeals100%5.0±0
C31Reviewing Appeals Decisions100%5.0+1
C32Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability100%5.0±0
D02Complaints about the Drug Plan0.583.0−1
D03Members Choosing to Leave the Plan20%3.0±0
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic4.0+2
D05Rating of Drug Plan863.0−1
D06Getting Needed Prescription DrugsNot enough data available—
D07MPF Price Accuracy1005.0±0
D08Medication Adherence for Diabetes Medications85%1.0−1
D09Medication Adherence for Hypertension (RAS antagonists)84%2.0±0
D10Medication Adherence for Cholesterol (Statins)84%2.0+1
D11Statin Use in Persons with Diabetes (SUPD)86%2.0−1
D12Concurrent Use of Opioids and Benzodiazepines (COB)13%3.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)17%1.0—

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