Contract
H0976

SCAN Health Plan · 2027 Star Ratings

SCAN HEALTH PLAN · Local CCP · offers special needs plans

Parent: SCAN Group

Summary ratings

Overall
4.0
2026: 4.0±0
Part C · health plan
3.5
2026: 4.5−1.0
Part D · drug plan
4.0
2026: 3.5+0.5

2027 footprint

Members, Sep 2026
28K
2027 plans
2
Open to all ($0 premium)
0 (0)
Counties
4
Special needs plans
Dual-Eligible
Drug coverage
Yes
CA

Domain stars

Domain20272026Change
HD1Staying Healthy: Screenings, Tests and Vaccines4.0Plan too new to be measured—
HD2Managing Chronic (Long Term) Conditions4.04.0±0
HD3Member Experience with Health Plan2.0Plan too new to be measured—
HD4Member Complaints and Changes in the Health Plan's Performance3.04.0−1.0
HD5Health Plan Customer Service4.05.0−1.0
DD1Drug Plan Customer Service4.05.0−1.0
DD2Member Complaints and Changes in the Drug Plan's Performance4.04.0±0
DD3Member Experience with the Drug Plan3.0Plan too new to be measured—
DD4Drug Safety and Accuracy of Drug Pricing4.04.0±0

Part C measures · health plan

Measure2027 result2027 starsvs 2026
C01Breast Cancer Screening80%4.0±0
C02Colorectal Cancer Screening77%4.0new spec
C03Annual Flu Vaccine68%4.0—
C04Improving or Maintaining Physical HealthPlan too new to be measured—
C05Improving or Maintaining Mental HealthPlan too new to be measured—
C06Monitoring Physical Activity60%4.0—
C07Special Needs Plan (SNP) Care Management80%4.0±0
C08Care for Older Adults – Medication Review96%4.0±0
C09Care for Older Adults - Functional Status Assessment95%5.0—
C10Osteoporosis Management in Women who had a Fracture56%4.0±0
C11Diabetes Care – Eye Exam88%5.0±0
C12Diabetes Care – Blood Sugar Controlled89%4.0+1
C13Kidney Health Evaluation for Patients with Diabetes80%5.0±0
C14Controlling High Blood Pressure87%5.0±0
C15Reducing the Risk of Falling76%5.0—
C16Improving Bladder Control47%4.0—
C17Plan All-Cause Readmissions9%4.0±0
C18Statin Therapy for Patients with Cardiovascular Disease87%3.0±0
C19Transitions of Care56%3.0±0
C20Follow-up after Emergency Department Visit for People with Multiple High-Risk Chronic Conditions53%2.0±0
C21Getting Needed Care771.0—
C22Getting Appointments and Care Quickly812.0—
C23Customer Service882.0—
C24Rating of Health Care Quality874.0—
C25Rating of Health Plan884.0—
C26Care Coordination841.0—
C27Complaints about the Health Plan0.244.0±0
C28Members Choosing to Leave the Plan15%4.0±0
C29Health Plan Quality ImprovementMedicare shows only a Star Rating for this topic2.0—
C30Plan Makes Timely Decisions about Appeals100%5.0±0
C31Reviewing Appeals Decisions100%5.0±0
C32Call Center – Foreign Language Interpreter and TTY Availability94%3.0−1

Part D measures · drug plan

Measure2027 result2027 starsvs 2026
D01Call Center – Foreign Language Interpreter and TTY Availability97%4.0−1
D02Complaints about the Drug Plan0.244.0±0
D03Members Choosing to Leave the Plan15%4.0±0
D04Drug Plan Quality ImprovementMedicare shows only a Star Rating for this topic4.0—
D05Rating of Drug Plan884.0—
D06Getting Needed Prescription Drugs882.0—
D07MPF Price Accuracy1005.0±0
D08Medication Adherence for Diabetes Medications91%4.0±0
D09Medication Adherence for Hypertension (RAS antagonists)90%4.0+1
D10Medication Adherence for Cholesterol (Statins)88%3.0+1
D11Statin Use in Persons with Diabetes (SUPD)92%4.0±0
D12Concurrent Use of Opioids and Benzodiazepines (COB)9%4.0—
D13Polypharmacy: Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACH)7%4.0—

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